For your business to stay competitive in the new year, one of the many things you can do is to make sure your IT systems are up to date. In 2021, new cyberthreats as well as natural and man-made disasters may also occur at any time, making it more difficult for you to do your work.
When choosing a managed IT services provider (MSP), business leaders tend to focus on qualifications such as industry knowledge and experience, as well as awards and certifications. While these are inarguably important, there are other key criteria for evaluating an MSP — and one of these is customer service.
Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed. SMBs now have access to a vast range of business tools that can improve data management processes. […]
The COVID-19 pandemic has significantly changed the way people interact and go about their daily activities, including how they work. Overnight, businesses across the globe found themselves adopting remote work setups in order to continue operations safely in the midst of the current health crisis, and central to these arrangements is the use of mobile technologies.
Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems. Imagine buying a product, and it breaks the first time you use it. You contact customer support and describe the […]
No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the […]
Video conferencing tools have made business communication easier, especially in the face of the COVID-19 pandemic. You can jump in on a meeting with your boss or coworker, even if you’re on opposite sides of the globe. If you’re making a presentation, you can share your screen with the other participants so they can follow along as you make your points.
Businesses that take advantage of innovative technologies often come out better equipped to compete as they grow. This is why many companies are continuously seeking innovations that improve operations and reduce costs. Small businesses like yours can take advantage of new tech too — just follow our tips. Be an early adopter One of the […]
Over the years, marketing automation has become more accessible to small businesses. Thanks to innovative cloud solutions, large and small enterprises can reap the benefits of automating tedious marketing tasks. Here are a few advantages to automating your small business’s marketing efforts. Inbound lead assignment When you have phone calls, emails, and meetings piling up, […]
Businesses today are relying more and more on technology to perform a wide range of tasks. Evolving technologies such as mobile devices and cloud computing have made business processes more efficient, and have enabled employees to work from anywhere in the world, using any internet-connected device.