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4 Ways a helpdesk support benefits your business

4 Ways a helpdesk support benefits your business

A helpdesk is a specialized department within a company that’s responsible for addressing technical problems experienced by customers. Larger enterprises may also maintain internal helpdesk departments for aiding employees with solving IT issues. Serving as a single point of contact and offering a centralized and people-powered approach to tech support, helpdesks are invaluable for speeding up resolution times.

Single Sign-On: The key to user management

Single Sign-On: The key to user management

Making passwords can be tedious. From complexity requirements to minimum lengths, creating a password for each new account brings its own set of headaches. If this problem is reaching a boiling point, Single Sign-On (SSO) solutions can help. These techniques are secure, easy-to-manage, and do away with the need to manage a long list of […]

Great uses for an old computer

Great uses for an old computer

It’s inevitable. Sooner or later, you’re going to have to replace your computer. But while it may not be as fast as when you first got it or as sleek as your new computer, your old desktop or laptop might still have a lot to offer— after upgrading it a little, that is. Here are […]

Get your network gear ready with UPS

Get your network gear ready with UPS

Clever business owners utilize an uninterruptible power supply (UPS) during disasters like fires, storms, and other emergency situations. A UPS is usually set up for desktop computers to give users enough time to save their work and progress. Another useful power-saving plan for emergency situations would be to use a UPS for networking gear. UPS […]

Use virtualization to protect your devices

Use virtualization to protect your devices

Cybersecurity threats are increasing for both small and large businesses, which means solutions that protect mobile devices are no longer just nice-to-have solutions. As more work is handled outside of the office, the risks to your data increase. Virtualization vendors are leading the charge to tackle these challenges with innovative solutions. Mobile device management and […]

VPNs: Why you need them

VPNs: Why you need them

Installing antivirus software and setting strong passwords are no longer considered the bare minimum in cybersecurity. With hackers, third parties, and ISPs constantly monitoring networks and your online habits, hopping onto a virtual private network (VPN) is crucial for keeping your surfing habits private. Here’s why. What is a VPN? The best way to describe […]

5 Essential considerations for a successful VoIP implementation

5 Essential considerations for a successful VoIP implementation

The landline might have served you well in the past, but it’s no longer enough to keep your operations running smoothly in today’s fast-paced business environment. Voice over internet protocol (VoIP) doesn’t just improve upon landline telephony — it greatly reduces costs while enabling companies to scale more quickly.

An introductory guide to virtual machines

An introductory guide to virtual machines

Virtual machines first appeared in the 1960s out of the need for more efficient allocation of computing resources. With the same functionality as a physical computer, a virtual machine is a software-defined environment that typically runs on a server and occasionally on a conventional desktop computer.

How thin and zero clients can reduce IT costs

How thin and zero clients can reduce IT costs

It’s no secret that cutting costs is one way to increase profit. When it comes to tech, most businesses do this by bringing their operations to the cloud, hiring pay-as-you-go service providers, and uninstalling unnecessary software. Another way to reduce costs is by swapping bulky desktops for thin or zero clients. What are thin and […]

Make Google Chrome faster with these easy steps

Make Google Chrome faster with these easy steps

As one of the fastest browsers in the market, Google Chrome is the perfect match for quick-paced internet users of the 21st century. But like any technology that stores information, Chrome’s performance can slow down and frustrate its users. It can also affect their productivity and lower their motivation. If you’re using Chrome and finding […]