IT Support Tips To Avoid Common Hacking Behaviour

IT Support Tips To Avoid Common Hacking Behaviour

As the rate of hacking continues to rise in 2017, our IT support team wants to remind readers of some ways to avoid common hacking behaviour. These are particularly relevant in the upcoming tax season, as even the CRA has reported an increase in hacking threats.

Five Myths Surrounding Managed IT Services

Five Myths Surrounding Managed IT Services

Managed IT is a topic that all CIO’s and IT business managers should consider at some point of their business’ growth.

Why should you entrust any aspect of your business – especially IT – to a third party? Wouldn’t that result in inefficiencies, and poor communication?

Well, no.

Ensuring Quality Tech Support With CSAT Surveys

Ensuring Quality Tech Support With CSAT Surveys

When it comes to maintaining quality tech support, there’s nothing more important than receiving feedback.

We’ve all had good and bad experiences with customer service. It feels great when your expectations are met and exceeded – but also feels terrible when you’re let down.

Does Your Vancouver Business Need IT Support?

Does Your Vancouver Business Need IT Support?

IT support, tech support, whatever you want to call it, it’s all technology and that’s what makes the world go round. Whether it’s work or play – we rely on technology for most aspects of our lives.

If your phone isn’t loading an app properly or accidentally deletes your music files – that’s a nuisance.